KnowledgeTRAK provides a fast and easy way to create surveys that can be accessed online, as well as offline. It also allows you to use numerous fully customisable templates, and for a flat rate you can create an unlimited number of surveys!
KnowledgeTRAK is a unique, multi-purpose software solution designed to collect, report, analyse and share real time Voice of Customer feedback! KnowledgeTRAK links companies to a large pool of mystery shoppers and researchers and allows them to create and run any type of Survey or Mystery Shopping assignment. KnowledgeTRAK is available in self-service or fully managed mode.
KnowledgeTRAK was developed by Ethos Integrated Solutions, based on the company’s 12 years of experience in generating more than 2,000,000 surveys and 250,000 mystery shopping visits by thousands of shoppers.
Its unique mobile and online capabilities will allow you to get to know your business through your customer’s eyes, by creating any type of survey or mystery shopping assignment to capture, report, analyse and share the Voice of your Customers in real time.