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Author : robert-m-keay Date : Aug 14, 2018 Category : Uncategorized Comment : 0

Improving customer experience has resulted in improved sales and profit margins for companies all around the world. In this article, you will learn some of the tools and strategies you should employ to improve customer experience with your brand..

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Author : robert-m-keay Date : Aug 14, 2018 Category : Uncategorized Comment : 0

It is important that your customer service agents are able to communicate effectively with customers who are experiencing a problem or have a question. In this article, you will learn 7 must-follow rules that will help your customer service.

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Author : robert-m-keay Date : Aug 06, 2018 Category : Uncategorized Comment : 0

The way a customer experiences your company is important to your brand’s success, so it is important that you take the time to develop your customer experience strategy to please as many customers as possible. Here are seven ways.

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Author : robert-m-keay Date : Aug 06, 2018 Category : Uncategorized Comment : 0

Today, customer service is as important as ever. With influence from family, friends, and the internet, your customer service rating can make or break your company. Here you will learn five ways how quality customer service can result in.

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Author : robert-m-keay Date : Jul 29, 2018 Category : Uncategorized Comment : 0

No company is complete without its employees and employee retention is one of the most valuable things to focus on for any successful organization. High turnover rates look bad not only for shareholders, but also for any potential new.

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Author : robert-m-keay Date : Jul 29, 2018 Category : Uncategorized Comment : 0

Customers are the cornerstone of any successful business – that’s the reason why it is important to keep them satisfied and engaged. One way to ensure that you are tuned in with your customers is to take customer feedback..

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Author : robert-m-keay Date : Jul 29, 2018 Category : Uncategorized Comment : 0

We’re living in a digital era and most customers expect the best digital customer support from businesses. Digital customer support usually includes meeting and satisfying the needs of clients through digital channels. These can be through email messages, text.

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Author : robert-m-keay Date : Jul 25, 2018 Category : Uncategorized Comment : 0

If you own a business, you are probably doing your best to please all your customers, fulfill their needs, ensure their satisfaction and keep them loyal to your products or services. However, how can you really be so sure.

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Author : robert-m-keay Date : Jul 25, 2018 Category : Uncategorized Comment : 0

Being good at customer service is really important for a sales person to be successful. Creating a great customer experience requires great sales skills. As salespersons are the one who directly interact with the customers, they must know all.

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Author : robert-m-keay Date : Jul 25, 2018 Category : Uncategorized Comment : 0

Work is an undesirable but necessary part of life for most people. While many would prefer not to work at all, the need to make ends meet is the major reason why many people work. Studies have shown that.

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